Spencer Health Solutions
As the world’s first and only in-home patient support platform, the spencer SmartHub is the future of patient engagement.
spencer connects patients and their care teams through an easy-to-use, fully integrated platform. The result? Better patient support, increased patient engagement, and higher medication adherence.
In other words, the things that matter for clinical trials, commercial pharmaceutical programs, and care management facilities.
Meet Spencer
Expertise:
Support & Development Engineer
development support
Report mechanical and software improvements, provide solutions and actively work with the US departments to implement.
Pharmacy Operations
Implement connections with local service providers like pharmacies.
Technical support
European Escalation level for local Call Centers who help customers when facing errors.
QA
Solution testing against EU regulations. Testing of new implementations with EU specific material for launch.
Expertise:
Project & Program Manager
EU based project management
Individual Task and timeline monitoring with periodic report out to United States DRI.
Program management
Overall Account Management of customer onboarding and implementation.